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24/7 Customer support
Genuine products only
Free shipping on orders over 250 €

PRODUCTS AND SHOP

IronLab offers a comprehensive range of pharmaceutical-grade products including injectable steroids, oral steroids, anti-estrogens, PCT essentials, HGH, peptides, SARMS, and weight management compounds. We source exclusively from certified manufacturers like Cooper Pharma, Aurora Remedies, Biosira, Shree Venkatesh, and more — guaranteeing authenticity and potency on every product.

Absolutely. Every product comes directly from authorized manufacturers and distributors. Many brands feature verification codes you can check on their official websites. We maintain a strict chain of custody from manufacturer to your door, with proper storage conditions maintained throughout the entire process.

Use our "Shop by Goal" feature on the homepage to find products matched to your specific objective — whether it's muscle building, fat cutting, strength gains, or performance. Each product page includes detailed descriptions and dosage info. For personalized advice, contact our support team — we're available 24/7 to help you build the right cycle or stack.

Yes! We regularly run seasonal promotions, bulk purchase discounts, and special offers for returning customers. Subscribe to our newsletter to receive exclusive discount codes and early access to sales. First-time customers can also benefit from our welcome offer — check the homepage banner for current deals.

Ampoules are single-use sealed glass containers for maximum sterility. Vials are multi-use containers with a rubber stopper you draw from multiple times — more economical for longer cycles. The product content is identical; only the packaging differs.

Yes, you'll receive a tracking number via email as soon as your package is dispatched. You can use it to monitor your delivery in real time through the courier's website. You can also check order status anytime from your account dashboard under "My Orders."

We accept major credit and debit cards (Visa, Mastercard, Maestro), bank transfers (SEPA), and cryptocurrency payments (Bitcoin, USDT). All card transactions are processed through secure, PCI-compliant payment gateways with full SSL encryption. Your financial information is never stored on our servers.

No, you can browse and add items to your cart without an account. To complete checkout, you can create an account quickly or log in. Registration takes less than 30 seconds and gives you access to order tracking, history, saved addresses, and your personal wishlist.

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DELIVERY FAQ

Standard EU delivery takes 7–10 business days from dispatch. Orders are processed within 1–2 business days after payment confirmation. You'll receive a tracking number via email as soon as your package ships, allowing you to monitor its progress in real time.

Currently we primarily serve EU countries with reliable, discreet shipping. For non-EU destinations (UK, Switzerland, Norway, etc.), contact our support team directly. We evaluate international requests on a case-by-case basis depending on your location and local regulations.

Shipping is completely FREE on all orders over €250. For orders below that, a flat €15 fee applies regardless of weight or EU destination. We use trusted courier services with full tracking and discreet, plain packaging — no external branding or product descriptions visible.

If your order hasn't been dispatched yet, we can update the address. Contact support immediately with your order number and the new address. Once handed to the courier, address changes are no longer possible through us, but you may redirect via the courier's tracking system.

Take photographs of the outer packaging and any affected products. Contact our support team within 48 hours with your order number and photos. We will either reship the affected items at no charge or issue a full refund — your choice.

Express shipping options are available for select EU destinations. Contact our support team for availability and pricing to your specific location. Express orders are typically delivered within 3–5 business days from dispatch.

Yes, every order receives a tracking number via email once dispatched. You can also view tracking info from your account dashboard under "My Orders." We use reputable courier services that provide full real-time tracking from our warehouse to your door.

If your order exceeds the estimated delivery window, first check the tracking number for any updates from the courier. If the status hasn't changed for 5+ business days, contact our support team with your order number and we'll investigate immediately. In rare cases of lost packages, we reship at no cost.

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REFUNDS & RETURNS

Due to pharmaceutical safety and traceability regulations, we cannot accept returns of opened or used products. However, if you receive a damaged, defective, or incorrect item, we arrange a full replacement or refund at no cost. Contact us within 48 hours of delivery with photos of the issue.

Contact our support team via the contact page or email with your order number, a description of the issue, and photos if applicable. We review all refund requests within 24 hours. Once approved, refunds are processed within 3–5 business days to your original payment method.

For safety and regulatory reasons, opened or used pharmaceutical products cannot be returned unless they were damaged or defective on arrival. This policy exists to protect the integrity and safety of all our products. Unopened, sealed products may be eligible for return within 14 days — contact support for details.

If the return is due to our error (wrong item, damaged, defective), we cover all return shipping costs and arrange a prepaid shipping label. For other eligible returns of unopened products, the customer is responsible for return shipping costs.

Once approved, refunds are processed within 3–5 business days. Card refunds may take an additional 5–10 business days to appear on your statement depending on your bank. Cryptocurrency refunds are processed within 24 hours to the wallet address you provide.

Contact us immediately with your order number and a photo of what you received. We'll ship the correct item right away at no extra cost, and arrange the return of the wrong item with a prepaid shipping label. No need to wait for the return — we ship your correct order as soon as we confirm the mix-up.

Yes, exchanges are possible for unopened, sealed products within 14 days of delivery. Contact our support team with your order number and the product you'd like instead. If there's a price difference, we'll adjust accordingly. Exchanges for defective items are always free of charge.

All opened, used, or unsealed pharmaceutical products are non-returnable for safety and regulatory reasons. This includes injectables with broken seals, opened oral product containers, and any product where the tamper-evident packaging has been compromised. Sale items and custom cycle packages are also final sale.

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